Thumbnail of product TH21 from brand Emporia
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Phone Emporia TH21

The Emporia TH21 is a phone designed by the brand Emporia, known for its quality and innovation in the communication device sector. This model, the TH21, offers optimal performance for daily use.

With its EAN code 9005613164072, the Emporia TH21 is easily identifiable in the distribution system. It is ideal for those looking for a functional and practical phone, with a simplified interface that makes it easy to use.

The product comes with a user manual to guide users through its features. Whether it's for making calls, sending messages, or checking information, the Emporia TH21 perfectly meets the fundamental communication needs.

In summary, the Emporia TH21 is a reliable and accessible phone, perfect for users looking for a simple and effective device.

Manual of product TH21

7 10

Editorial note

The Emporia TH21 stands out for its ergonomic and intuitive design, making it easy to use for everyone, including the elderly. The performance is satisfactory, providing a smooth user experience, although the model may seem limited in terms of advanced features, such as 5G connectivity, which could disappoint users looking for modern technologies. Regarding battery life, it may not meet the needs of heavy users, requiring frequent recharges. Additionally, the phone's design may appear dated, which might not appeal to those who prefer a contemporary look. However, the reputation of the Emporia brand as synonymous with quality and innovation justifies a good value for money. The included user manual is an added bonus, providing valuable assistance for those who wish to explore all the features of the phone.

Score details

User experience

The ergonomic and intuitive design makes it easy to use for everyone, but the interface may seem basic to those accustomed to modern smartphones.

Performance

The performance is optimal for smooth usage, but the model may lack some advanced features like 5G.

Battery life

The battery life may not be sufficient for heavy users, requiring frequent recharges.

Design

The design of the phone may appear outdated, which might not appeal to users looking for a contemporary look.

Value for money

The recognition of the Emporia brand and the quality of the materials justify a good value for money.

Support

The included 36-page user manual is helpful for guiding users in discovering the features.


Advantages

Ergonomic design for all users

Optimal performance for a smooth experience

Recognized brand for quality and innovation

EAN code for easy identification

User manual included to explore the features

Disadvantages

Basic and not very intuitive interface

Lack of advanced features

Insufficient battery life

Disappointing photo quality in low light

Outdated and not very modern design

Technical Specifications TH21

General Information

Frequently Asked Questions

How can I determine why my Emporia TH21 phone won't turn on?
To identify the reason why your Emporia TH21 phone won't turn on, follow these steps: 1. Check the battery: Ensure that the battery is properly inserted and sufficiently charged. If the battery is low, plug the phone into a power source and let it charge for at least 30 minutes before trying to turn it back on. 2. Power button: Press the power button located on the side or top of the phone for several seconds. If the phone does not respond, try pressing the button multiple times to see if it turns on. 3. Reset: If the device still does not respond, perform a soft reset by removing the battery (if removable) and waiting a few seconds before reinserting it. Then, press the power button to turn on the phone. 4. Check for damage: Inspect the phone for any physical damage, such as a cracked screen or signs of moisture. In case of visible damage, it is advisable to contact customer service for assistance. 5. Contact customer service: If the phone still does not turn on after following these steps, please contact Emporia customer service for further advice and support. Note that these steps are general recommendations and may vary depending on the specific model of the Emporia TH21.
What should I do if my Emporia TH21 phone is exposed to water?
If your Emporia TH21 phone has been wet, follow these instructions: 1. Unplug it and remove the batteries. Leave the battery compartment open. 2. Let any liquid drain from the device and dab it to dry. 3. Place the device in a warm, dry place for at least 72 hours, without putting it in a microwave or oven. Keep the battery compartment open and the keyboard facing down. 4. Do not turn on the device until it is completely dry. 5. Once dry, you should be able to use it normally. Remember to clean your phone with a damp cloth or an anti-static cloth for regular maintenance, avoiding solvents or microfiber cloths that could damage the device. In rare cases, contact with chemicals may cause alterations to the exterior of the device. If you have issues or need further assistance, contact Emporia customer service. Keep in mind that these steps are general recommendations and may vary depending on the circumstances.
How can I troubleshoot a charging issue with my Emporia TH21 phone?
To diagnose a charging issue with your Emporia TH21 phone, follow these steps: 1. Check the power adapter: Ensure it is properly connected to the phone and the electrical outlet. Check for any loose connections or damaged cables. 2. Try another power source: Plug the adapter into another wall outlet or USB port to rule out a problem with the current source. 3. Inspect the charging cable: Check the cable for any signs of wear or fraying. If the cable is damaged, replace it. 4. Clean the charging port: Use a soft, dry cloth or a toothbrush to remove dust or debris from the charging port. 5. Restart the phone: Sometimes, a restart can resolve charging issues. Turn off the phone, remove the battery (if removable), wait a few seconds, reinsert the battery, and then turn the device back on. If the problem persists, contact Emporia customer service for further assistance. These steps are general guidelines and may vary depending on the situation or the specific model of the Emporia TH21.
What should I do if my Emporia TH21 phone won't connect to the network?
To troubleshoot a network connection issue with your Emporia TH21 phone, follow these steps: 1. Check signal strength: Ensure you are in an area with good network coverage. Move around or go outside to see if the signal improves. 2. Restart the phone: A simple restart can sometimes resolve connection issues. Turn off the phone, wait a few seconds, and then turn it back on. 3. Check the SIM card: Ensure the SIM card is properly inserted. Remove it, gently clean it with a soft cloth, and then reinsert it correctly. 4. Check network settings: Go to the phone's settings menu to check network options. Ensure the appropriate network mode (2G, 3G, 4G) is selected and that airplane mode is turned off. 5. Contact your carrier: If the problem persists, it is advisable to contact your network provider for further assistance. They can check for outages or configuration issues with your account. These steps are general recommendations and may vary depending on the situation or the carrier.
How can I diagnose a call issue with my Emporia TH21 phone?
To troubleshoot a call issue with your Emporia TH21 phone, proceed as follows: 1. Check signal strength: Ensure you are in an area with good network coverage. Move around or go outside to see if it improves the signal. 2. Check call settings: Access your phone's settings and check the call options. Ensure call forwarding, call rejection, and call waiting functions are configured correctly. 3. Check the SIM card: Ensure it is properly inserted. Remove it, gently clean it with a soft cloth, and then reinsert it. 4. Restart the phone: Sometimes, a simple restart can resolve call issues. Turn off the phone, wait a few seconds, and then turn it back on. 5. Contact your carrier: If the problem persists, it is recommended to contact your network provider for further assistance. They can check for network or configuration issues with your account. These steps are general recommendations and may vary depending on the situation or the carrier.
Is the Emporia TH21 manual available in French?
Yes, the Emporia TH21 manual is available in French.

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Presentation of product TH21 specifications from brand Emporia

General Information

The Emporia TH21 phone is a model from the Emporia brand, known for its commitment to quality and innovation in the mobile device sector. Designed to provide a smooth user experience, the TH21 stands out for its ease of use, making it particularly suitable for elderly people or those looking for a hassle-free device. Its EAN code, 9005613164072, allows for unique identification, thus facilitating searches and transactions at points of sale.

Advantages

This model is characterized by an ergonomic and intuitive design, making it accessible to everyone. The performance of the TH21 is optimized to ensure a pleasant user experience, while benefiting from the reputation of the Emporia brand, synonymous with reliability. Additionally, a user manual is included, providing valuable assistance in discovering all the features of the device.

Disadvantages

However, the user interface may appear basic to those accustomed to modern smartphones, and the model lacks certain advanced features, such as 5G connectivity and popular applications. The battery life may not be suitable for heavy users who require prolonged use without frequent recharging. The quality of the camera may also disappoint, especially in low-light conditions. Finally, the design of the phone, while functional, may seem dated to those looking for a contemporary style.